Columbia, SC Health Club Communications

communications columbia sc health clubDynamic Health and Fitness

This company falls into the fitness training niche. The single website is used for all the three locations in the Columbia, South Carolina area. There was no place found on the website in any prominent location that named the company. The company logo appeared frequently. According to the website: “Awarded Best Health Club 2013, 2014, 2015, 2016, and 2017!” and “Voted Best of CWC and Best of Lexington Life”.

With respect to communications:

There is no Contact Page in the main menu, requiring the website user to search for contact information.

Each location has a dedicated incoming phone line. Those phone numbers are in small font and located in the footer of the website.

There is a Contact Us icon halfway down on the home page, however only two of the three locations are listed and only phone numbers provided without an email address or fax number.

There is no email address listed for contacting them on the site that was evident other than one that was specifically reserved for “membership account inquires or cancellations”. There is an icon “Schedule a Tour” that calls up a form to fill in that presumably goes to an email address for them.

Based on the above, this company must rely heavily on word of mouth and/or other promotions to provide contact information to new customers. Their Google My Business listing does provide a phone number.

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